When looking for probably the most acceptable lodging vacation spot on the Island of the Gods, typically the only option is the obvious. Established in 1989, Kupu Kupu Barong Villas & Tree Spa by L’Occitane is a luxurious villa that provides spectacular views of the Ayung River, the longest river on the island of Bali.
Not solely is it an unique retreat with direct entry to the magnificent rice fields and enchanting Ayung River, the service at Kupu Kupu Barong is accomplished with services comparable to a personal pool, L’Occitane Spa Expertise, positive eating at La View Restaurant, and actions comparable to trekking, river rafting, and yoga.
The property is wrapped in a design that displays Balinese tradition, and gives 47 rooms throughout 9 totally different villas. Kupu Kupu Barong is the primary property established by the Kupu Kupu Barong Group, which homes a number of properties comparable to Jungle Retreat, Kupu Kupu Jimbaran, and Kupu Kupu Phangan in Thailand.
Enterprise runs easily with SiteMinder’s platform
Since 2015, Kupu Kupu Barong has entrusted SiteMinder to allow its success and makes use of virtually all of the accessible options.
Iluh Eka Fibriani, E-commerce & Gross sales Supervisor at Kupu Kupu Barong, felt she wanted assist from SiteMinder, particularly as a result of her property is linked to fairly numerous native and worldwide on-line journey brokers (OTAs).
“Aside from that, we’re additionally linked to B2B channels,” Iluh continued.
Iluh talked about that whereas utilizing SiteMinder, the resort has by no means skilled any vital issues or obstacles.
“SiteMinder’s channel supervisor is easy and straightforward to grasp. Overbooking can also be very uncommon, virtually non-existent now,” she mentioned.
Because of SiteMinder, Kupu Kupu Barong experiences quick, simple and automated room reserving updates, which incorporates receiving prompt reserving notifications through e mail.
Extra bookings, simple work
What should you might enhance your lodge’s bookings and income whereas additionally decreasing your workload? Our sensible lodge platform helps you do precisely that.
Bookings skyrocket with out complication
One of many many advantages of SiteMinder that has satisfied Kupu Kupu Barong to stay a long-term buyer is the convenience of integration with different lodge techniques.
Within the final 12 months, this resort has additionally loved a surge in bookings from OTAs and setting costs has by no means been simpler.
“We noticed a 50% enhance in bookings from our OTA connections,” Iluh mentioned. “Mapping room costs and availability can also be easy as a result of SiteMinder’s onboarding staff has defined all of it completely.”
Moreover, Iluh and her staff are capable of carry out duties rapidly and simply due to SiteMinder’s easy-to-navigate person interface. Iluh additionally praised SiteMinder’s fee multiplier function.
“This function is extraordinarily useful and straightforward to make use of for direct reserving technique,” she continued.
The one reliable companion
Experiencing the advantages of utilizing SiteMinder for the previous 9 years, Iluh admitted that she continues to advocate SiteMinder to different hoteliers in Bali.
“If there’s a simple resolution, why search one thing else? Many different hoteliers have used SiteMinder, then modified to a different platform. Nevertheless, in the long run they returned to utilizing SiteMinder as a result of it’s at all times the better selection,” Iluh defined.
Thanks Iluh! SiteMinder appears to be like ahead to overseeing Kupu Kupu Barong’s future success.
