AUSTIN, Texas—Oracle introduced that Marriott Worldwide has chosen Oracle Hospitality OPERA Cloud Property Administration System (PMS) and Gross sales and Occasion Administration as a hospitality cloud platform for luxurious, premium, select-service, and midscale properties.
“Oracle OPERA Cloud offers an built-in hospitality platform that allows corporations, like Marriott, to ship distinctive visitor experiences whereas supporting elevated effectivity and income development throughout their operations,” mentioned Alex Alt, govt vp and basic supervisor of Oracle Hospitality. “From upselling to gross sales and occasion administration capabilities and tons of of associate plug-ins, Oracle’s security-first methodology and dedication to long-term cloud investments may help properties meet their monetary and operational goals whereas maximizing buyer satisfaction at each touchpoint.”
Constructed on the efficiency and safety of Oracle Cloud Infrastructure (OCI), OPERA Cloud PMS will give Marriott properties the power to streamline their lodge operations and guest-facing product choices whereas centralizing information throughout Marriott’s world footprint for visitor insights, planning, and customer support. In tandem, OPERA Cloud Gross sales and Occasion Administration will permit the hotelier to optimize its occasion area, from assembly rooms to room blocks and catering.
“Adapting to altering buyer wants is crucial in our trade. Expertise and information platforms like Oracle OPERA Cloud are the spine of service and empower our associates to allow them to keep centered on taking nice care of our friends,” mentioned Erika Alexander, chief world operations officer, Marriott Worldwide.
Marriott can be updating its HR processes and worker experiences with Oracle Fusion Cloud Human Capital Administration (HCM) and is scaling its IT with multi-cloud architectures on OCI and Microsoft Azure.
