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The Nationwide Lodge Miami Seaside
Since adopting PVNG enterprise accounting and Targetvue budgeting & forecasting software program from Aptech, the enduring South Seaside resort is working stories and accessing data with ease
With 101 newly designed metropolis and direct ocean view visitor rooms in its historic tower and 36 luxurious cabanas and suites, The Nationwide Lodge Miami Seaside is impressing visitors with beautiful views, luxurious lodging, personalised experiences, and unparalleled service. Invisible to visitors at this AAA 4 Diamond oceanfront property is how effectively the resort’s finance staff is working due to the addition of two software program options from Aptech: PVNG Enterprise Accounting and Targetvue Budgeting & Forecasting.
“The Aptech software program growth staff is superb,” mentioned Sarah Fisch, chief monetary officer at The Nationwide Lodge. “Ever since becoming a member of the corporate I’ve been very demanding, all the time asking for brand spanking new enhancements to fulfill our particular and strategic wants. Not as soon as have I heard the phrase ‘no’ from anybody. Aptech all the time supplies an answer. Earlier than migrating to those cloud options, my staff spent a variety of time creating journal entries and manually plugging information into legacy methods. Right this moment, workflow is much extra environment friendly, and tedious guide data-entry processes have been eradicated.”
PVNG – named among the many “Finest Finance & Accounting Software program” of 2024 by Lodge Tech Report – options Accounts Payable, Accounts Receivable, Basic Ledger, Statistics, Financials, Financial institution Reconciliation, automated bill processing, a myriad of cost choices, and drill-down capabilities in monetary statements and stories. It’s the first resort accounting resolution to connect with the Plaid Information Community. It could possibly deal with single or multi-property accounting and will be deployed as a hosted service.
Targetvue supplies accounting groups with “one model of the reality.” It consolidates stories, identifies traits, and eliminates the upkeep and distribution of Excel spreadsheets all through the group. Automated forecast snapshots presents customers ad-hoc capabilities to earlier and future efficiency projections.
“These options are extraordinarily consumer pleasant,” Fisch mentioned. “I used to be stunned by the simplicity. Slightly than giving us a variety of choices or options that we’ll by no means use or can not perceive, PVNG and Targetvue have simply what we’d like, like stories that may be up to date immediately. The pliability of the software program and the help staff makes us really feel like each options had been tailor-made only for The Nationwide Lodge. If I needed to describe these instruments in a single phrase it will be ‘useful’ and/or ‘handy.’”
Exemplary Buyer Care
Spectacular to Fisch and her associates is Aptech’s buyer care division. Fisch mentioned every member of the staff values human relationships and applies expertise to resolve enterprise issues for folks by way of technical help, operational help, software program help, on-site consumer coaching, report creation, software program set up, personalized programming, web-based consumer coaching, information transformation, information conversion, downside decision and product updates. The staff’s work with purchasers usually extends properly past the preliminary set up undertaking to maintain prospects conscious of trade adjustments affecting methods, enterprise practices, enterprise useful resource planning and rising choices that could be accessible to boost their operation.
“Aptech help is great,” Fisch mentioned. “After I ship an e-mail request or query, I all the time get a response the identical day, oftentimes inside minutes. If my buyer care agent is unavailable, another person is all the time keen to fill in. It’s a fantastic staff.”
Sam Costa, Aptech Director of Consumer Success, mentioned hoteliers are Aptech’s greatest salespeople. Each time he reads a buyer overview on Lodge Tech Report, he mentioned he’s humbled by the phrases folks use to explain his staff and their proficiency, resembling ‘superb,’ ‘pleasant,’ ‘environment friendly,’ ‘well timed,’ ‘efficient,’ ‘one of the best,’ ‘responsive,’ ‘all the time accessible,’ ‘quick,’ ‘comprehensible,’ ‘dependable,’ and ‘strong-knit staff.’
“We’re delighted that The Nationwide Lodge is discovering PVNG and Targetvue to be so versatile, useful, and consumer pleasant,” Costa mentioned. “With the ability to streamline their monetary processes is enabling administration to ship stories on the fly to those that want them. We sit up for supporting this legendary artwork deco resort for years to come back and introducing new options when the time is true. At Aptech, we’re dedicated to protecting our prospects conscious of trade adjustments in expertise and growing progressive choices to boost their group.”
Aptech is an IBM Software program Worth Plus Accomplice and Premier Resolution Supplier in addition to a Prophix Premier Enterprise Accomplice, and proud members of Hospitality Monetary and Know-how Professionals (HFTP), Lodge Know-how Subsequent Technology (HTNG), the American Lodge and Lodging Affiliation (AHLA), Worldwide Society of Hospitality Consultants (ISHC), and Hospitality Gross sales and Advertising Affiliation Worldwide (HSMAI).
For extra data on all Aptech options, go to http://www.aptech-inc.com.
About Aptech
Aptech Laptop Methods, Inc., based mostly in Pittsburgh, Pennsylvania, is the one supplier of a totally built-in enterprise accounting, enterprise intelligence and planning ecosystem to the hospitality trade. All purchasers are corporations like yours, which personal or handle inns. Its options assist prospects at each the company and property ranges perceive their monetary and operational information for sooner purpose achievement. The corporate is famend for introducing enterprise intelligence into the resort trade and presents a strong useful resource of hospitality professionals. Aptech is an IBM Software program Worth Plus companion and Premier Resolution Supplier, in addition to a Prophix Premier Enterprise Accomplice. Included in 1970, Aptech’s state-of-the-art again workplace, true enterprise intelligence and enterprise planning options are 100% resort particular. Options embrace PVNG, Execuvue® and Targetvue. Purchasers comprise over 3,500 properties – together with giant chains, multiple-property administration corporations and single-site inns. Execuvue is registered to Aptech Laptop Methods Inc. All different logos are owned by their respective holders. For extra data, please go to www.aptech-inc.com.
