Detailed information and insights helped the Sahid Accommodations & Resorts workforce make higher choices and enhance profitability.
Sahid Accommodations & Resorts is Indonesia’s first Nationwide Hospitality Firm established in 1965, by means of its first lodge property Sahid Jaya Solo. Since its inception, the corporate has continued to develop, asserting its first foray into the worldwide market by managing motels in Uzbekistan.
The group at present manages 21 motels, all run below the philosophy “The place Custom, Tradition and Service Merged”. Sahid Accommodations can meet their friends’ enterprise and leisure wants by means of its vary of properties situated within the metropolis, or close to seashores and mountains.
A necessity to enhance effectivity and accuracy
Earlier than implementing STAAH, Sahid Accommodations manually managed the charges on all its channels. That was time-consuming for the workforce and opened the door to points akin to unintentional overbooking or misplaced income as a result of delayed charge updates. Additionally charges throughout completely different properties weren’t synced as every entered its personal charges.
STAAH mounted these points.
Agreed charges might be inputted by way of a single dashboard, set both at Group Degree or Property Degree. Inputted charges are shortly up to date throughout all on-line channels in real-time. Equally closing out bookings or adjusting up charges when some dates are getting absolutely booked out is finished from a single dashboard.
STAAH additionally introduced additional efficiencies in charge setting that have been beforehand lacking by means of insightful reporting that’s obtainable at each group and particular person property stage. Studies have a number of views (administration/ detailed), relying on the individual taking a look at them. Reductions might be arrange dynamically by way of good pricing by area or property.
One other underrated characteristic is the STAAH cellular app that permits customers to make updates on the go. In an business the place your desk is the final place you’d be discovered, the app is nice to remain on prime of charge administration whereas making certain you’re delivering an excellent visitor expertise.
A 25% leap in on-line income
Organising the Sahid Accommodations’ properties on STAAH was simple and well-supported by STAAH’s buyer care workforce. Even after the onboarding was accomplished, Sahid enjoys devoted customer support from their STAAH account supervisor. The STAAH workforce isn’t just attentive to points, however proactive in encouraging Sahid to make use of the platform options that may drive up efficiencies in income.
Since they began utilizing STAAH, Sahid Accommodations has reported a 25% enhance in on-line income and naturally operational efficiencies which are tougher to seize however the affect of which is felt on the ground of every of their properties.
STAAH has a number of customers at Sahid. Its simple interface and user-driven strategy to administration has meant coaching a number of customers on it’s easy. In a gaggle surroundings this decreases reliance on a number of individuals and de-risks the method of charges and stock administration.
The Sahid workforce undoubtedly recommends different hoteliers to think about STAAH. It’s simple and intuitive, high-performing and comes with dependable help. All elements add as much as ship outcomes which are seen and measurable.
Discover extra about Sahid Accommodations & Resorts at sahidhotels.com
Sahid Accommodations & Resorts drives a 25% uplift in on-line income with STAAH was final modified: February twenty sixth, 2024 by
